Return & Refund Policy – Men’s Formal Trousers
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your men’s formal trousers, you may request a return or refund under the conditions outlined below.
1. Return Eligibility
- Returns must be requested within 7 days of delivery.
- The product must be unused, unwashed, and in original condition.
- All original tags, packaging, and labels must be intact.
- Returns will not be accepted for items that are damaged by the customer, altered, or used.
2. Size or Fit Issues
- If the trousers do not fit as expected, you may request a return for refund within the return window.
- Please ensure the item is not worn and still has original tags attached.
3. Damaged, Defective, or Incorrect Item
If you receive a product that is:
- Damaged
- Defective
- Different from what you ordered
Please contact customer support within 48 hours of delivery with your order details and photos of the issue. After verification, we will arrange a return and process a refund.
4. Return Process
- Contact customer support to initiate a return request.
- Provide your order number and reason for return.
- Once the request is approved, instructions for returning the item will be provided.
- The product must be securely packed and sent back in its original packaging.
5. Refund Process
- After the returned product is received and inspected, the refund will be processed.
- Refunds are issued to the original payment method used at checkout.
- The refund may take 5–10 business days to appear in your account depending on your payment provider.
6. Non-Returnable Situations
Returns may not be accepted if:
- The item has been used, washed, or altered.
- Original tags or packaging are missing.
- The return request is made after the return period.
7. Shipping Charges
- Original shipping charges (if any) are non-refundable.
- Return shipping responsibility may vary depending on the reason for the return.
8. Customer Support
For any questions regarding returns or refunds, please contact customer support:
Email: fashionfor7@gmsil.com
Our support team will assist you and guide you through the return and refund process.